Installers cannot access customer leads until they complete the due-diligence process and receive administrator approval.
Checks before approval
Business identity
Application details are compared with public business records and the information displayed on the business website and profiles.
Companies House
Limited-company status, incorporation details, registered office and available filing information are reviewed where applicable.
Google business presence
The public listing, rating, review count, available review themes and business contact details are summarised for admin review.
Website and social profiles
Public contact details, trading activity, project examples and material inconsistencies are checked where available.
Insurance evidence
The installer supplies current insurance documentation and expiry information for manual review.
Reputation signals
Repeated complaint themes, recent serious concerns and the professionalism of public responses are highlighted.
Human approval
AI gathers and summarises evidence, but an authorised administrator makes the final approval or rejection decision.
Ongoing standards
Insurance expiry, public status changes, platform complaints, dispute rates and scheduled reverification can trigger a fresh review.
What the Quality Verified checkmark means
The checkmark means that the business information and evidence available at the date of review met the platform’s approval requirements. It is not a guarantee of future workmanship, conduct or project outcome. Homeowners should still review the formal quotation, insurance, specification, payment terms and guarantees before proceeding.
Search the verified installer network
Use location, service and material filters to find approved installers currently accepting projects.